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Frequently Asked Questions

  • How do I contact the on-site café? (Sinnamon)

    02892 672 276 or email  Please note all catering must be paid for in advance of the party

  • When can I book my party?

    Party bookings can be taken from 1 calendar month in advance, with reception available to take the booking from 9.30am in the morning.

  • Can we take photographs?

    Photography is prohibited in pool areas. For Tumble in the Jungle, a photo pass may be requested - this requires a form to be completed, ID shown and a £5 pass deposit to be paid.

  • Can I bring my own food?

    Food can be purchased via the on-site café (Sinnamon). Customers may bring the birthday cake and party bags (and baby food if applicable), no other food to be consumed on the premises.